10 Trends Affecting Digital Infrastructure and Operations

With the range of challenges that accompany running an infrastructure and operations organization, it is often hard to keep up with emerging trends that could potentially improve day-to-day operations. And, while some of these trends may not cause a direct change in processes, understanding what they are, and the potential effects associated with implementation can help organizations develop new and emerging Infrastructure and Operations strategies.  

1. Serverless Computing 

As more businesses make their move to the “cloud”, this transition is often accompanied by the relinquishment of responsibility for managing infrastructure. As the step most likely to follow, serverless computing is a process that executes code on demand and charges consumers only for resources that are being used. With a serverless computing system in place, developed no longer see the servers they are working with and only need to define what code they would like to run. Once defined, the serverless computing platform takes control to perform all necessary provisioning and run the code. 

2. The Death of Data Centers 

In the past, Infrastructure and Operations facilities would have to determine how new applications would fit within their existing architecture and resources. This is particularly true if they are working with data hardware that may not allow the applications to adapt quickly. As an emerging trend, on-premises data centers are becoming a last resort as many organizations turn to third-party facilities that provide cloud connection or onramp services that may be needed. 

3. The Expansion of AI 

In recent years, the role of AI has expanded greatly to improve customer experiences, generate new revenue sources and create a cost-reduction in day-to-day business operations. As many organizations have already realized, AI will likely continue to be a disruptive technology in the next decade as more Infrastructure and Operations facilities adopt new technologies that rely heavily on AI. Even now, the number of AI for IT operations platforms is growing to utilize machine learning to solve problems or improve MTTS. 

4. Edge Computing 

As an expansion of the current idea of infrastructure in traditional data centers and their cloud-based counterparts, edge computing relies on large numbers of distributed and decentralized nano-data centers. Edge computing allows thousands to millions of endpoints to be created to ensure operations can continue even if cloud connections or access to a data center fails. Although this may add a new layer of complexity to existing infrastructure systems, it is a great fit for a variety of edge strategies or edge projects that can leverage the technology. 

5. Network Agility 

In modern times, networks have grown from a simple architecture that was easily understood to expanded infrastructures that expand network agility to provide cloud functionality while also delivering a high speed. Infrastructure and operations organizations often want to migrate complex workloads to cloud-based servers but still want the convenience of local access, this is where network agility will be most beneficial. Modern solutions like intent-based networking are in their infancy but will soon play a prominent role in the expansion of network agility. 

6. New I&O Roles 

More organizations than ever are moving toward digital business practices. And, as such, the roles of Infrastructure and Operations are undergoing shifts. In some instances, a single digital business service may span across multiple IT systems that encompass a variety of platforms including public cloud networks, on-premises data storage and enhanced network capabilities. This evolution has led to the development of hybrid infrastructure delivery that further expands the traditional role of I&O as well as new challenges while still delivering on previous network demands. 

7. Digital Diversity Management 

Leaders in Infrastructure and Operations will often have to serve a variety of customers that each have their own unique needs including DevOps teams, end users and much more. To adapt, these organizations need to identify the minimal capabilities needed to support the diverse array of new services and assets that clients may need and ensure their tools and processes can deliver them successfully. However, it is important to continue to monitor new types of infrastructure assets and services that clients will be looking for and adapt as quickly as possible to meet those needs. 

8. I&O Culture Changes 

Team talent is an often overlooked part of the equation when analyzing trends that are affecting Infrastructure and Operations. Unfortunately, early adopters of cloud-based technology how found that the skills needed to successfully adapt may not align with the ones they relied on in the past. To combat this problem, organizations within Infrastructure and Operations must work together to create a plan to bridge the skills gap by implementing company culture changes and attracting new talent that will have the critical skills needed for the future. 

9. Global Infrastructure Enablement 

Most CEOs will say that continued growth is among their primary concerns; however, this creates new challenges for I&O organizations that are providing services for them. For continued growth in the modern environment, Infrastructure and Operations organizations must be able to deliver local infrastructure capabilities globally or anywhere that a business may need it with minimal disturbance and an affordable pricing structure. Now is a crucial time to re-evaluate supplier ecosystems to ensure quick scalability is possible and a lack of suitable partners does not lead to a delay. 

10. Software as a Service Adoption  

As the dominant mode of software deployment and a significant portion of overall IT spending, it’s no surprise that Software as a Service (SaaS) is more important than ever before. Unfortunately, it can be easy for I&O organizations to lose sight of SaaS in favor of Platform as a Service (PaaS) or Infrastructure as a Service (IaaS) support and implementation. While the current value of SaaS for Infrastructure and Operations organizations is currently limited in scope, adopting these services can create a well-integrated technology plan for the future. 

Ready to Learn More?  

From unreliable systems to dated hardware, many burdens could be negatively impacting the experience that both I&O clients and employees are having. When these organizations partner with financial services consulting partners like Excipio, they have access to a full range of IT services and expertise that can be customized to their exact needs. Excipio Consulting can work with any Infrastructure and Operations organization to create a customized support plan that works best for their goals and provide education as needed to ensure it is leveraged properly for the best outcome.  

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