Demonstrating leadership and declaring a department mission is important as a CIO. Technical teams are often perceived as employees that take orders from the organization but feel otherwise disconnected from the overall business strategy. If your staff fails to understand how IT work fits into the overall success strategy of a business, there’s a good chance they won’t provide the level of work expected of them. For this reason, setting the tone and declaring a department vision can help create a common bond and goal to work towards.
The departmental mission chosen by a new CIO must be easy to understand, meaningful, and closely related to the daily tasks that the IT team will perform. While this mission doesn’t have to be permanent or set in stone, it should set a common goal for the department that can be adjusted in the following years as needed to reflect the status of the company. There is no set timescale for this progress as it can vary greatly depending on the size of the organization and scale that has occurred. So, take inventory regularly to ensure your mission is still relevant to the overall goals of the business as a whole.
Once you have chosen a great goal, share it with your team and explain the importance of the specific goal you have chosen has. Relate it to the overall goals of the business to ensure they feel like they are connected to the rest of the organization and not just a team of work for hire employees that are assisting them when help is needed. This feeling of connectivity can help boost morale and ensure that the IT team knows exactly what they are working towards as an end goal. As the CIO, the mission of the technology department will largely be in your hands. After spending the initial 30 days learning what is expected of you and who your true boss is, this should be a fairly easy determination since you should already know the goal that has been pre-defined for you. All that’s left to do is express that goal to the IT team and ensure they are on board with helping achieve it.